Shipping Policy

Effective Date: August 29, 2026

PhysioMethod currently ships orders within the United States unless otherwise indicated during checkout.

Order Processing

In-stock orders are generally processed within 2–3 business days. Processing time refers to the time before an order is provided to the shipping carrier and does not include carrier transit time.

Orders placed on weekends or holidays may begin processing on the next business day.

If a product is available for preorder or backorder, the expected shipping timeframe will be stated on the product or checkout page when applicable.

Shipping Costs

Shipping charges are calculated and displayed during checkout based on the order and available shipping method.

Delivery Estimates

Delivery dates provided during checkout or by shipping carriers are estimates and are not guaranteed.

If we become aware that an order cannot be shipped within the timeframe we communicated to you, we will contact you regarding the delay and, when required, provide the option to accept the delay or cancel the affected order for a refund.

Incorrect Addresses

Customers are responsible for providing an accurate and complete shipping address. Please contact us as soon as possible if an address needs to be corrected.

Once an order has been transferred to the carrier, we may not be able to redirect it.

Lost or Damaged Orders

If your shipment arrives damaged, contains the wrong product, or appears to have been lost in transit, contact info@physiomethod.com with your order information so that we can investigate and assist you.

Large Orders

For orders of more than 25 pairs, please contact us directly. Shipping arrangements and pricing for large-volume orders may be quoted separately.